14
GAY PEOPle's ChronICLE
Budweiser
JANUARY 24, 1997
&
CONCERT SERIES
PRESENT
belkin
ANI DIFRANCO
Special Guest:
DAN BERN
The
107.9END
CLEVELAND S MODERN ROCK
Performance artist
LAURIE ANDERSON
The Speed of Darkness
THURSDAY, APRIL 3 7:30 PM LAKEWOOD CIVIC AUDITORIUM
TICKETS ON SALE NOW
Locations. AST!
THE GTE
Tickets Available At All Charge 241-5555 Cleveland 945-9400 Akron
Or Online At: www.ticketmaster.com MOBILNET"
This Bud's For You
Palace Theatre
February 7 Friday, 7:30 PM $22.75
Tickets available at Playhouse Square box office, all Advantix locations or charge by phone at (216) 241-6000 or toll-free 1-800-766-6048.
ADVANTIX
Continental
PLAYHOUSE SQUARE CENTER
Tour
Job Announcement
CUSTOMER SERVICE COORDINATOR
Community Prescription Service is the nation's only gay/HIV+ owned and operated mail-order prescription service. In business since 1991, CPS provides overnight delivery, claims filing, refill tracking, and financing of prescription drug orders. We also provide customers with a wealth of treatment information including our quarterly newsletter InfoPack and POZ magazine.
Community Prescription Service is based in New York City. Our fulfillment pharmacy, Continental Pharmacy, is based in Cleveland.
The customer service coordinator is the main liaison between Community Prescription Service's New York office and the Cleveland pharmacy. The coordinator is the primary customer contact in Cleveland for all customer service issues. As such, this position coordinates all of the CPS customer service responsibilities. The coordinator is responsible for ensuring speedy delivery of medication orders and for responding to customer inquiries and problems.
The applicant should:
Have customer service or case management experience
O Have knowledge of HIV issues or HIV medications.
Be detail oriented and capable of handling many tasks at once
Have problem solving and problem resolution skills
Have marketing knowledge and understand the relationship. between customer service and marketing
Have excellent written and spoken communication skills
The customer service coordinator will report to the Customer Service Supervisor in the Ohio office. People with HIV or AIDS, gays, lesbians and Spanish-speaking persons are especially encouraged to apply. We have an immediate need to fill this position. Expected start date is February 1997.
To apply, mail a cover letter, salary history and resume to:
Human Resources
P.O. Box 94863 Cleveland, Ohio 44131